Serdoo Mobile for iOS lets you take your customers with you so great customer service can continue - even out of the office.
Agents and managers can stay connected to their Serdoo and keep their finger on the pulse. Whether working from home, in a meeting or in a coffee shop, the best mobile customer service experience is just a tap away.
Key Features
• Access all your tickets
• Reply to tickets, update ticket fields and add notes
• View custom fields and file attachments
• Support for ticket time tracking
• Search for tickets
• One-tap access to saved searches (filters)
• Use templates for quick responses
• View, sort and filter conversations